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Influence is a power that can affect, persuade and cause changes to someone or something. But, to attain this power to get intended output isn’t easy, especially when it deals with people. In order to influence people, we need to discover what is already influencing them. What makes them tick? What do they care about? What are they listening? And, Whom are they listening?

Recently  I was working on a formula for deriving most influential users on social media. This formula was intended to work across sources [Twitter, Facebook, FriendFeed, Identi.ca, Digg, Reddit, etc]. The challenge was not to find people who are influencing others but to find how much influence they have. This was little tough when we had to measure it across sources of various nature. Nevertheless, the formula was constructed and we used it at ContextMine. Once this feature was added to the application, I tried to test it. The first thing I did was to find out who is the most influential user for keyword “Social Media”. I was amazed to see the output. It was showing Pete Cashmore and TechCrunch. You can get the list of most influential users for your own keyword here. 

Moving further, I tried to research little more on this subject. I came across Twitalyzer which publishes The Most Influential People in Twitter. There are so many other reports on Influence of people in different aspects of life. There is an article on businessweek about The 25 Most Influential People on Web.

 
Few questions which may drag attention on this entire discussion are: Do we really need to know who are influential? Does that really impacts my business? I would say – No, this is not required but Yes, it does have impact. We must have this information and how to use it, should be our call.

There is an another thought. Jonah Peretti, who the New York Times called the "viral marketing hotdog”, says, Influence is overrated. He further explains –

We all love the idea of “influentials”—those hyper-connected, ultra-respected thought leaders that can make your product reach the tipping point. But have you ever actually met an influential that can repeatedly and consistently make a product go viral? Probably not, because the latest science and real world experimentation shows that “influentials” don’t really exist, that viral growth is partly random, and that riding a wave is much easier than creating it.

If we consider this thought – nothing is constantly influential. It changes. It acts randomly. The viral effect can be an outcome of a trivial incident or a trigger. But, if we can measure the influence – can’t we use it? Reason may be different. It may be random. But, can we deny the importance of this information? Probably not. Though, how to use this measurement may be a matter of personal / organizational thought process.

Looking for your views.

Aggregation is not a new concept for marketing professionals, but, it’s usage in Social Media is certainly a new buzz for them. As we understand from my previous post [on Social Media Marketing], the need to address this emerging market is fiercely felt. Companies are aggressively placing their marketing budgets to this newly created sphere.

In IT, we have been using aggregation in various forms. Drudge Report and The Huffington Post started the news aggregation while lots of other RSS feed readers started aggregating syndicated web content. These services played a big role in taking the web content easily to million of users who didn’t have time to browse websites one-by-one. After the social networking boom the next round of aggregation started in the form of Social Networking Aggregation. Lots of products / services were launched to cater this need. The new era on Internet is the era of Social Media. It has become the numero uno reason for browsing internet, surpassing the previous popular reason, porn. Plenty of social media sites are running and by each passing day it’s getting crowded more n more. Tracking each of these services is tough, hence, we need another form of aggregation, Social Media Aggregation.

Websites like Facebook, Twitter, FriendFeed, Identi.ca, Digg, Reddit has their own distinct features. Different set of people use these websites for different reasons. As a marketer I get a tough time when I try to track online presence of my brand across all these websites. In this scenario I would love to have an aggregator which can monitor all these social media websites and give me a consolidated report. ContextMine is one of such tools which does this aggregation. This market is also diverse in nature. For example, there are specific search engines to search content / messages floating on real time web. Collecta is one of those search engines.

Aggregated data which is contextual and real time, gives a real feel of your social reputation. Marketing professionals are already planning to utilize this domain, and owing to this need, there are plenty of services ready to cater. It would be interesting to watch out this space going forward.

Human Web which is also known as six degrees of separation, refers to the concept which says, a person in one part of the world is connected to another person in another part of the world at max six levels of connections. It means a person A from India can reach to a person B in USA in just six steps. This cogitation sounds impressive.  Malcolm Gladwell explains this concept in his book, “The Tipping Point”. He says, “Six degrees of separation doesn’t mean that everyone is linked to everyone else in just six steps. It means that a very small number of people are linked to everyone else in a few steps, and the rest of us are linked to the world through those special few”.  He further adds, “People who introduce us to our social circle – these people on whom we rely more heavily than we realize – are connectors, people with a special gift for bringing the world together”.

The word “Six Degrees of Separation” is associated with an experiment of Stanley Milgram. Milgram was a famous American social psychologist. When he was at Harvard, He conducted an experiment called “Small World Experiment”. This experiment was a combination of several small experiments of social networks across USA. Milgram’s experiment developed out of a desire to learn more about the probability that two randomly selected people would know each other. This was one way of looking at small world problem; other alternative view was to imagine the population as social network and try to find out the average path length between two nodes. Milgram’s experiment was designed to measure these path lengths by developing a procedure to count the number of ties between any two people.

There are many critiques of this experiment and there are several experiments done after this. Though, Milgram’s experiment still tops the list. When we see these experiments in the context of marketing we realize that connecting to people is not that though. We just need to learn few basics like –

How people are connected to each other?

Factors which influence people?

Who are connectors?

How to become a connector?

Difference between Marketer and Connector?

When we take these basic to social media we get few more question.

How Social Media operates?

How Social Media influences people?

Role of connectors in Social Media?

Social Media as a Marketing Tool?

I’ll try to touch each of these questions in my series of posts on Social Media & Connectors.  Suggestions / Views / Comments are most welcome.

Yet another internet meme and this time it’s going bigger and bigger. As the typical nature of internet meme suggests, it’s spreading from person to person, inbox to inbox and from chat windows to YouTube videos. Yes, I’m talking about Twitter, the latest sensation on Internet. It is getting lots of attention these days. The craze is so that when we arranged a small tweet up in Kolkata, it was covered by media without any hesitation. When we analyze the usage of twitter, it gives interesting results. Starting from spreading business to connecting to the fan bases, it is being used for all possible communication channels.  I also found few college going students who are using twitter as their regular diary. This proves the diverse use of Twitter and that makes it vastly popular amongst all sections of the society.

When we look back at the history of Twitter, we would agree with the Wikipedia which says, “The tipping point for Twitter’s popularity came at the 2007 South by Southwest (SXSW) festival in Austin, Texas.” It was the event which changed the fortune of Twitter and it never looked back from there. It was an excellent marketing thought, well planned and well executed.

Looking at current developments in-n-around twitter it seems to be going stronger than imagination. It’s not going to be just a fashion mark on social networking turf but it’s going to challenge biggies like Google and Microsoft.   Very recently I read that Google is going to launch a search engine for micro blogging services like twitter, an important development in web world. Marketing experts are writing tons of theories as how an organization can leverage twitter for their business needs, one of those theories is here. Even the evolution on twitter has also become a talk of the town and online technical magazines like TechCrunch are also reporting it. These all developments show that Twitter is going to become the next BIG thing on internet.

Like entire world, I too have started tweeting. You can follow me @nambuj.

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